Privacy Policy

1. Information we collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, shipping address)
• Payment information processed through our third-party payment processor (Stripe)
• Device information and configuration settings
• Wi-Fi network credentials (stored locally on your device only)

2. How we use your information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our products and services
• Send you marketing communications (with your consent)

3. Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With service providers who assist us in operating our website and conducting our business
• With payment processors to complete transactions
• When required by law or to protect our rights

4. Data security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Device data

Your NextStop device stores Wi-Fi credentials and configuration settings locally on the device. This information is not transmitted to our servers. Device data is not shared with third parties. All settings are stored locally on the device.

6. Your rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. Analytics and tracking

We use Google Analytics in cookieless mode to understand how visitors use our website. This configuration does not set cookies on your device or store personally identifiable information in your browser. Google may use modeled data from anonymized signals to provide us with aggregate analytics such as page views, traffic sources, and e-commerce conversion metrics.

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization and fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected].